Product Update

July 12, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

✋ Manual dispatching support for instant bookings

If this feature is enabled for a tenant, all created instant bookings will land in the "On Hold" state. In this state, bookings can be edited completely and then released to the Drivers manually afterward. Contact our support if you'd like to enable the feature for your drivers.

✏️ Custom booking metadata

When creating a booking via API, tenants will be able to add additional booking or stop attributes, such as external reference numbers or links to web pages.

📍Rich pin annotations on the map

A click on a driver pin on the map will bring up an annotation with the current driver status and links to the driver's profile and their active booking details.

🪝New webhook for completed ID verification

We'll add a new webhook for the event when an ID verification was completed.

🔜 Coming soon

Features in development.

🛣 One-click tour building and route optimization

We'll introduce a new advanced dispatch feature to make it even easier and quicker to create optimized tours. You can multi-select customer bookings, add them to a tour and optimize the route within a few clicks. Will also be available via API.

🕞 ETA to the next stop

The dashboard will display an ETA to the next stop of an active booking. This information will be available on the Bookings Overview and Booking Details pages.

🚲 Unlocking a vehicle from the driver app

Drivers will be able to unlock a vehicle they need to take to complete delivery right from the app. Similarly, drivers will be able to get access to designated vehicles at certain stops.

📈 Timeline tab on the booking details page

We will introduce a new tab on the dashboard booking details page called "Timeline". With this all dashboard users will see the state of a booking and when it did change between its statuses.

👨 Allow organization managers to manage multiple organizations

An admin can assign multiple organizations to the same org manager. This allows the organization manager to manage bookings and drivers of all of the assigned organizations with a single account.

🔎 Advanced filter options for bookings

We'll introduce new filter options for hailing bookings, which will allow API users to filter by new timestamps such as created_at and updated_at and filter by time in addition to date.

🔨 Active booking reassigning

A dispatcher will be able to reassign an active booking to another driver.

🎫 ID checks when completing stops

A driver can be prompted to check the ID of a recipient when completing a specific stop. This feature is aimed at tenants that deliver restricted goods such as alcohol and must comply with local regulations.

💼 Services in the customer app

We're bringing support for services to the customer app. If a tenant provides multiple services on the platform, a user will be able to choose between them before creating a booking.

👀 In case you missed it

Previously released features.

🧺 Pickable bookings

When this feature is enabled for a tenant, drivers will see a list of all available instant booking requests in the app. Instead of waiting for a request, they can accept and start the booking right from the list. Contact our support if you'd like to enable the feature for your drivers.

🏚️ Allow drivers to set their preferred way of travel

Drivers can now set their preferred way of Travel in the settings (by car, bike or on foot). This will affect the route we start in your preferred navigations app as well as the direction displayed inside of the Driver App.

🗒️ Driver overview page

We've introduced a new driver overview page and added lots of info about the Driver, his current booking, state, location, and much more.

✏️ Driver tour editing

A dispatcher will be able to reschedule a not yet dispatched driver tour, and edit stops that don't belong to any of the customer bookings.

🙋 Driver availability state

A dispatcher will be able to differentiate between drivers who are available and those completing active bookings on the dashboard.

All product updates

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