Product Update

July 19, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

🛣 One-click tour building and route optimization

We'll introduce a new advanced dispatch feature to make it even easier and quicker to create optimized tours. You can multi-select customer bookings, add them to a tour and optimize the route within a few clicks. Will also be available via API.

👨 Allow organization managers to manage multiple organizations

An admin can assign multiple organizations to the same org manager. This allows the organization manager to manage bookings and drivers of all of the assigned organizations with a single account.

🕞 ETA to the next stop

The dashboard will display an ETA to the next stop of an active booking. This information will be available on the Bookings Overview and Booking Details pages.

🔜 Coming soon

Features in development.

🔗 Linking bookings to organizations

Organization managers will be able to see a booking on the dashboard as soon as it is created and linked to their organization by the administrator. Consequently, the linked booking will only be visible to drivers working for this organization.

💼 Changing organizations of drivers

Tenants will be able to change the organization of a driver. This will make the redistribution of the workforce among organizations easy and straightforward.

🆔 Metadata on organizations

Tenants will be able to add attributes to organizations, such as external IDs, names, or notes.

✏️ Custom content and actions in the driver apps

When creating a booking, tenants will be able to add custom content elements, such as checklists, popup reminders, or simple text blocks, to stops. These elements will be displayed in the app when a driver arrives at a stop.

🚲 Unlocking a vehicle from the driver app

Drivers will be able to unlock a vehicle they need to take to complete delivery right from the app. Similarly, drivers will be able to get access to designated vehicles at certain stops.

🔎 Advanced filter options for bookings

We'll introduce new filter options for hailing bookings, which will allow API users to filter by new timestamps such as created_at and updated_at and filter by time in addition to date.

🔨 Active booking reassigning

A dispatcher will be able to reassign an active booking to another driver.

☑️ Services in the customer app

We're bringing support for services to the customer app. If a tenant provides multiple services on the platform, a user will be able to choose between them before creating a booking.

👀 In case you missed it

Previously released features.

✋ Manual dispatching support for instant bookings

If this feature is enabled for a tenant, all created instant bookings will land in the "On Hold" state. In this state, bookings can be edited completely and then released to the Drivers manually afterward. Contact our support if you'd like to enable the feature.

✏️ Custom booking metadata

When creating a booking via API, tenants will be able to add additional booking or stop attributes, such as external reference numbers or links to web pages.

📍Rich pin annotations on the map

A click on a driver pin on the map will bring up an annotation with the current driver status and links to the driver's profile and their active booking details.

📈 Timeline tab on the booking details page

We will introduce a new tab on the dashboard booking details page called "Timeline". With this all dashboard users will see the state of a booking and when it did change between its statuses.

🧺 Pickable bookings

When this feature is enabled for a tenant, drivers will see a list of all available instant booking requests in the app. Instead of waiting for a request, they can accept and start the booking right from the list. Contact our support if you'd like to enable the feature for your drivers.  

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.

All product updates

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