The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.
Features to become available in the next app versions or with the platform update.
We'll introduce a new advanced dispatch feature to make it even easier and quicker to create optimized tours. You can multi-select customer bookings, add them to a tour and optimize the route within a few clicks. Will also be available via API.
An admin can assign multiple organizations to the same org manager. This allows the organization manager to manage bookings and drivers of all of the assigned organizations with a single account.
The dashboard will display an ETA to the next stop of an active booking. This information will be available on the Bookings Overview and Booking Details pages.
Features in development.
Organization managers will be able to see a booking on the dashboard as soon as it is created and linked to their organization by the administrator. Consequently, the linked booking will only be visible to drivers working for this organization.
Tenants will be able to change the organization of a driver. This will make the redistribution of the workforce among organizations easy and straightforward.
Tenants will be able to add attributes to organizations, such as external IDs, names, or notes.
When creating a booking, tenants will be able to add custom content elements, such as checklists, popup reminders, or simple text blocks, to stops. These elements will be displayed in the app when a driver arrives at a stop.
Drivers will be able to unlock a vehicle they need to take to complete delivery right from the app. Similarly, drivers will be able to get access to designated vehicles at certain stops.
We'll introduce new filter options for hailing bookings, which will allow API users to filter by new timestamps such as created_at and updated_at and filter by time in addition to date.
A dispatcher will be able to reassign an active booking to another driver.
We're bringing support for services to the customer app. If a tenant provides multiple services on the platform, a user will be able to choose between them before creating a booking.
Previously released features.
If this feature is enabled for a tenant, all created instant bookings will land in the "On Hold" state. In this state, bookings can be edited completely and then released to the Drivers manually afterward. Contact our support if you'd like to enable the feature.
When creating a booking via API, tenants will be able to add additional booking or stop attributes, such as external reference numbers or links to web pages.
A click on a driver pin on the map will bring up an annotation with the current driver status and links to the driver's profile and their active booking details.
We will introduce a new tab on the dashboard booking details page called "Timeline". With this all dashboard users will see the state of a booking and when it did change between its statuses.
When this feature is enabled for a tenant, drivers will see a list of all available instant booking requests in the app. Instead of waiting for a request, they can accept and start the booking right from the list. Contact our support if you'd like to enable the feature for your drivers.
That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.
