Product Update

June 21, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

Route optimization feature

A dispatcher will be able to optimize a route of a booking or a driver tour in one click. Stops will be rearranged to minimize the time a driver spends on the road.

Driver tour editing

A dispatcher will be able to reschedule a not yet dispatched driver tour, and edit stops that don't belong to any of the customer bookings.

Driver availability state

A dispatcher will be able to differentiate between drivers who are available and those completing active bookings on the dashboard.

Service area management on the dashboard

Hailing tenants will be able to manage their service areas directly on the dashboard without involving customer support and waiting for the production release.


🔜 Coming soon

Features in development.

Active booking reassigning

A dispatcher will be able to reassign an active booking to another driver.

ID checks when completing stops

A driver can be prompted to check the ID of a recipient when completing a specific stop. This feature is aimed at tenants that deliver restricted goods such as alcohol and must comply with local regulations.

Services in the customer app

We're bringing support for services to the customer app. If a tenant provides multiple services on the platform, a user will be able to choose between them before creating a booking.

Custom booking attributes and actions

When creating a booking via API, tenants will be able to add additional booking or stop attributes, such as external reference numbers or links to web pages. Tenants will also be able to add custom checklists to stops prompting drivers to go through them before completing a stop.

Support for user groups (available for Sharing only)

A tenant will be able to create user groups and assign vehicles to those groups making vehicles unavailable for the general public.


👀 In case you missed it

Previously released features.

Improved stop visibility controls on the map

Dashboard users will be able to control booking stop visibility on the map. For example, show only drop-off stops of all the bookings on the page, or show all stops but only of the selected booking.

Configurable scheduled request notifications

The driver app will allow configuring how scheduled requests are displayed: in full screen or as a banner. A driver can also choose a full-screen display only if they aren't on the active trip.

Force-assigned bookings

Dispatchers will be able to force assign bookings to drivers. A force-assigned scheduled booking will appear in the Upcoming tab of the driver app and a force-assigned instant booking will appear in the Active tab.

Service area management on the dashboard (available for Sharing only)

Sharing tenants will be able to manage their service areas directly on the dashboard without involving customer support and waiting for the production release.

New "match with all" option

We're introducing a new configuration option to send instant booking requests to all eligible drivers at once right after a booking creation. Note that matching stays proximity-based and takes capabilities into account. Contact our support if you'd like to enable this feature for your tenant.


That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.


M-TRIBES Product and Customer Success teams

All product updates

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