The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.
Features to become available in the next app versions or with the platform update.
Dispatchers will hear a sound notification when there is a new booking created in the system. Don't forget to grant notification permissions to our dashboard when your browser asks for them.
Dispatchers will be able to reassign an active booking to another driver. If this happens the booking will be taken over "as is" and not restarted.
The driver apps are now better suited for environments where the Internet connection is poor. Drivers will get early feedback if the request can't be completed, and the app will be displaying a message on the map indicating that the connection is currently weak.
Features in development.
When creating a booking with custom content via API, tenants will be able to provide localized versions of all the user-facing text descriptions.
We're introducing the concept of packages. Soon, customers will be able to create bookings with assigned packages and print shipping labels. Drivers will be scanning packages at stops to confirm package pickup and delivery and dispatchers will be able to flexibly route packages using driver tours.
A tenant will be able to define which classes must be open on a user's driver license for this user to be allowed to book a certain vehicle type. In other words, a user with only a scooter class on a license won't be able to book a car.
Dispatchers will be able to update certain booking and tour attributes after it has been dispatched.
Previously released features.
When searching for the location address in the Webbooker, the user will see autocompletion results including suggestions from Saved Places.
Managers of organizations will be able to force end a booking after it has been started. Previously this functionality was only available to administrators.
Customers will be able to save their frequently used places to the dedicated section of the profile. The ability to use them when creating bookings in the Webbooker will follow soon!
A dispatcher will be able to mark certain stops as express stops. An express stop becomes completed as soon as a driver confirms arrival at that stop.
Tour Builder now supports partial booking dispatch. A dispatcher no longer needs to distribute all stops of a customer booking between driver tours to dispatch this booking.
That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day.