The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.
Features to become available in the next app versions or with the platform update.
To improve the experience around Driver Tours, we will be bringing new filtering options to the dashboard as well as the ability to cancel and edit tours in the Tour Builder.
The rider apps will start pre-authorizing a certain amount when a user creates a new booking. This feature aims to decrease the number of fraudulent bookings on sharing services.
Features in development.
A dispatcher will be able to end a booking on behalf of a driver via the dashboard. The feature will be initially rolled out to tenants without payment methods enabled.
Tenants will be able to decide whether drivers should receive all scheduled booking requests or only those that fit driver's capabilities. Alternatively, tenants will be able to let drivers decide this themselves.
Until now, our sharing apps had only two payment methods: credit cards and SEPA Direct Debit. To offer riders more variety of options, we're introducing support for PayPal, a dominating payment provider for certain markets.
Previously released features.
A dispatcher will be able to put newly created bookings on hold and make them visible to drivers only when they're ready to be dispatched. For example, after preferred drivers are selected. Contact our support if you would like to enable this feature.
A dispatcher will be able to split customer bookings into driver tours. This advanced dispatching feature will help with handling more complex logistics operations, for example, when a booking needs to be carried out by different drivers in separated pickup and drop-off tours spread across days. Contact our support if you would like to enable this feature.
That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day. To get an overview of features we're currently working on or considering, visit our portal on Productboard. Feel free to submit ideas and upvote the features you like the most!