Product Update

May 10, 2021

The product and engineering teams at M-TRIBES keep working on new features and product enhancements. Here's an overview of what's coming next and what’s recently launched.

🆕 Learn more about our M-TOOLS integrations here.

🌀Rolling out

Features to become available in the next app versions or with the platform update.

Ability to mute booking requests on behalf of drivers

Tenants will be able to mute booking requests on behalf of individual drivers in case they want to keep drivers online but not distract them from the jobs they're carrying out at the moment. The feature helps in synchronizing the availability of drivers between M-TOOLS and third-party systems.

Displaying zones in the sharing apps (Available for Sharing only)

Zones that are made visible to customers in the settings will now be rendered on the map in the mobile apps. A customer will see zones in the corresponding colors and will be able to learn more about zones in the new app section.

Real-time dashboard updates

We're rolling out websockets support on the dashboard, which means updates to driver statuses, driver locations and booking statuses will now be reflected on the dashboard as soon as they're made. No more manual page refreshes! New bookings will also appear on the dashboard immediately after creation.

🔜 Coming soon

Features in development.

Starting a booking by scanning a QR code

Instead of being matched by an algorithm, a driver will be able to grab the next package in line in the warehouse and start the corresponding booking by scanning a QR code attached to that package.

Booking editing

Dispatchers will be able to edit stops of a booking before dispatching it to drivers.

1-stop bookings

Dispatchers and customers will be able to create bookings with only 1 stop. This feature comes with certain restrictions and can be enabled on-demand. Contact our support if you would like to turn this feature on.

Pricing caps for specific time intervals (Available for Sharing only)

Tenants will be able to set capped prices for specific time intervals (for example, hourly cap, daily cap, weekly cap) to give customers the lowest possible price within a relevant time period.

Ending "Pay by invoice" bookings on behalf of drivers

Dispatchers will be able to end bookings on behalf of drivers if bookings are meant to be paid by an invoice.

Amount-based vouchers

With amount-based vouchers customers will be able to reduce the final price of a booking by an absolute amount instead of percentages.

Movelo e-bikes integration

Tenants will be able to bring e-bikes from Movelo into their fleet mix and experiment with bike-sharing business models.

👀 In case you missed it

Previously released features.

Controlling doors and engine via the dashboard (Available for Sharing only)

Locking and unlocking doors, mobilizing and immobilizing an engine are now available to admins of sharing tenants as independent actions on a vehicle details dashboard page.

Webhook for 'active_status_changed' event

This webhook gets triggered when there is a change in an active status of a booking. The webhook includes an ID of a user for whom the booking status changed.

Support for customer-specific API keys

Customers can now obtain API keys to interact directly with the M-TOOLS API. The API keys section is available on the dashboard profile page.

Adding vouchers to customer accounts

Customers, as well as marketers, will be able to add vouchers to customer profiles. This direct voucher distribution will allow tenants to further motivate customers to create new bookings.

Ability to combine capabilities into services

Tenants will be able to offer different services as a combination of capabilities and capability options. For example, a tenant with a "Vehicle" capability that consists of "Bicycle", "Car" and "Truck" options will be able to offer "Delivery" service with "Bicycle" and "Car" options, and "Moving" service with a "Truck" option. Each service will have its own price matrix. The feature will initially be supported by the Webbooker only.

Permanent customer discounts

A tenant will be able to set a permanent discount in a customer profile. The discount will be automatically applied to any booking created by the customer or on behalf of this customer.  

That's not all — we have more features to come that will improve how you and your customers use the M-TOOLS platform every day. To get an overview of features we're currently working on or considering, visit our portal on Productboard. Feel free to submit ideas and upvote the features you like the most!

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